Shipping Information
For a quote including shipping, you can choose "add to quote" and then send it to us. One of our specialists will contact you with a quote. Otherwise, if you just want to purchase, we will charge shipping based upon the guidelines below.
* Customers outside Canada are responsible for any appropriate inbound duties, taxes and brokerage fees for their country.
We try to keep shipping information as accurate as possible, but advise that costs may vary by manufacturer from time to time.
If you have any questions, feel free to contact us directly for details.
Barracuda Networks
- UPS COD w/ Freight Collect: $7.00 USD
- Domestic (UPS Ground): $47.00 USD
- Domestic - California (UPS Ground): $20.00 USD
- Three Day Select (UPS 3 Day Select): $59.00 USD
- Express Domestic (UPS Next Day Air): $140.00 USD
- Canada (3 -5 day): $170.00 CAN
Castle Rock
Castle Rock items are typically sent via electronic delivery.
Shipping of physical media:
- US: $5.00 USD via UPS Ground (except Hawaii and Alaska)
- Canada: $40.00 CAN via UPS World Wide Express (except for remote locations, e.g., PEI, add $20.00 CAN)
DameWare
Registration information will be sent electronically - via e-mail.
However, if you wish to purchase the software on CD ROM, you may do so at an additional charge:
- $10.00 USD for the CD PLUS $70.00 USD for shipping outside of the USA (Total of $80.00 USD).
- $10.00 USD for CD PLUS $25.00 USD shipping within the USA (Total of $35.00 USD)
- Note: The CD ROM is not required. There is no difference in the CD ROM version and the downloadable version from our web site.
Dartware
Dartware software is delivered electronically. You can download latest version of the software from the web site, and all license keys are sent via e-mail.
Fortinet
USA:
- $25 USD "Best Way" shipping
Canada:
- $25 CAD "Best Way" shipping
GFI
GFI products can be shipped in one of two ways:
- In retail packaging - including retail box, CD, and manual (depending on product)
- Electronically - license key is sent by email; you can download software and the manual from the website
If you choose to download the product you purchase from the GFI site and receive your registration code by email or fax, delivery is free. To receive the shipped product, these charges apply:
IpSwitch
IpSwitch Products are all physical delivery. (Electronic available upon special request.)
USA:
- DHL Ground: $6
- DHL 2nd Day: $10 excluding Alaska and Hawaii
- DHL 2nd Day: $15.00 to Alaska and Hawaii
- DHL USA OVERNIGHT: $13 excluding Alaska and Hawaii and Puerto Rico
- DHL USA OVERNIGHT: $20 to Alaska and Hawaii
CAN
International:
- DHL Priority Express (International): $36.00
NetBotz
For NetBotz products, we can ship on your account, or provide you with
a shipping cost (either with your quote, or before processing your purchase).
Network Instruments
Network Instruments products are available with electronic as well as physical delivery.
- Shipments to USA: $15 USD for most single unit Software deliveries
- Shipments to Canada: $30 - 35 USD (or about $35 - $40 CAD)
Note:Hardware or multi unit delivery varies. Please contact us for details.
SightMax LiveChat Software
We will provide a shipping cost to you prior to processing your purchase (or you can request a quote as well).